We enjoy your patience and understanding, and we’re listed here to aid you each action of just how.
If you believe There was a misunderstanding or if there are actually distinct facts linked to your case that require notice, we kindly ask for you to Make contact with our purchaser aid crew again.
Withdrawal only will likely be approved underneath the banking account holder name which can be exact same Using the registered identity/identify in FTW99 player account. Withdrawal to third party bank account just isn't permitted.
The participant from Australia asked for a withdrawal within the twenty sixth of July but has not acquired it still, becoming regularly explained to the casino is encountering higher need and the method will choose far more time. Immediately after comprehensive investigation with the casino aspect, the player been given all his winnings.
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We benefit your feed-back and apologize for almost any inconvenience brought on. Thank you for your patience and understanding.
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The player from Australia was struggling to withdraw winnings by charge card, Although deposits by way of charge card were accepted. The participant alleged that he had met all needs but was constantly asked to validate through an application he did not have.
This casino isn't going to wish to pay back winnings, I have been looking to get my winnings out woo casino for a number of weeks now, nevertheless the casino refuses to simply accept ID verification, Because I don't have to pay for winnings. I usually do not suggest the casino to anyone, keep away from this casino.
We choose your feedback extremely critically and may be certain we make improvements to interaction pertaining to cashback and various promotions to stop any misunderstandings.
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The participant from Australia is dealing with issues withdrawing their winnings as a result of ongoing added verification. The casino responded and said which the participant had uploaded a doc to confirm his deposit but taken off it from your account right before it may be reviewed.
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If you supply incorrect details, you won't keep Stellar Spins, its affiliate marketers or any linked staff answerable for any damages, As an illustration, if there is certainly a problem having a withdrawal or account closure.